Used by many cities and transportation systems in Japan

Conversational AI Chatbot Built for Rapidly Changing Global Needs

Bespoke Conversational AI platform delivers intelligent, multilingual conversational engagements by guiding customers to meaningful actions.
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Our Clients

Our products have been adopted by various organizations in Japan and overseas, mainly municipalities, public institutions, and transportation agencies that require accuracy and speed.

How it's Used

Bebot, a best-in-class AI chatbot, can be adapted for any application or purpose.






Reduced Workload

Increased Satisfaction

Increased Sales

About Bebot

Bespoke’s conversational AI chatbot combines the latest advances in artificial intelligence, deep neural networks, and machine learning to create personalized, conversational engagements across all digital channels.

Equipped with high-performance
AI engine

Unlike similar services from other companies, Bebot's superior natural language processing technology allows it to extract words from even long sentences and understand their meaning before responding appropriately - creating a truly conversational experience for users.

Right there when you need it with no hassle for the user

Chatbots can be implemented on any website in just 5 minutes. Since it is browser-based, users do not need to install any specific application to use it, so they are able to start using Bebot to answer their questions and solve problems for them straight away.

Let us help you build the perfect FAQ database to get you started

The most difficult part of implementing a chatbot is creating the best possible scenario, and with Bebot, we even create the FAQs so you can implement the chatbot exactly the way you envisioned. Want have your Bebot respond to customers in different languages? No problem—our native writers are on hand to localize all your content.

International language

Chat is initiated in multiple languages according to the language setting of the user's browser. This multilingual support, which can be used by travelers from all over the world in their native language, is one of Bebot's main strengths.

Manned operators monitor
errors in real time

We always have a manned operator behind the scenes supporting our chatbots 24 hours a day, 365 days a year. The operator monitors all interactions between users and the chatbot in real time, spotting and tagging any errors or out-of-focus items that the AI could not answer, and updating them when the AI relearns. This is one of Bebot's key features that other chatbots do not have, and is what elevates Bebot above the competition.

Why Choose Bebot?

Power your customer conversations with our best-in-class Natural Language Understanding that outshines all competitors in accuracy & performance.

Specialized in chatbot development

We have assembled a team of world-class developers to develop all of our proprietary AI engines in-house. We also strive daily to improve the accuracy of our chatbots by providing initial design and operational support.

Comprehensive support services

We provide basic services such as time-consuming FAQ creation, multilingual registration, and periodic improvement of response accuracy at the time of introduction. This allows the person in charge to achieve smooth introduction and operation with less workload.

Loved by users, trusted by government

Due to the high accuracy of the responses and the high level of user satisfaction, the system is in used by governmental organizations in Japan. Members of our team also play an important role in Japan's digital transformation initiatives, working closely with the Prime Minister of Japan.


Bebot usage fees consist of an initial fee and a monthly fee, which vary depending on the number of languages used and whether or not there is a need to integrate with third party systems. For a detailed estimate, get in touch.



Bebot Launches Support for Haneda Airport

Bespoke Inc. and Tokyo International Air Terminal Corporation have partnered together to launch an AI chatbot that provides 24/7, multilingual and accessible support for passengers using Haneda Airport Terminal 3, to respond to flight and facility related inquires.

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Media: An interview with Akemi Tsunagawa, CEO, was featured in The Japan Times on January 14, 2023.

She was interviewed about Bebot and her business in SPECIAL SUPPLEMENTS / DAVOS SPECIAL 2023 <Racing toward a new tech-driven vision of capitalism> . In the article she talked about how the AI chatbot aligns with Japan’s drive to digitalize both the public and private sectors while also helping to solve the social challenges of a shrinking labor force.

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Event: WOMAN EXPO 2022 Winter

In November 2022, CEO Akemi Tsunagawa spoke at the “Women’s Entrepreneurship, Keys to Success - Women Entrepreneurs Open the Future” seminar, sharing her insights as an experienced entrepreneur.

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