Used by many cities and transportation systems in Japan
Conversational AI Chatbot Built for Rapidly Changing Global Needs
Bespoke Conversational AI platform delivers intelligent, multilingual conversational engagements by guiding customers to meaningful actions.
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Our Clients
Our products have been adopted by various organizations in Japan and overseas, mainly municipalities, public institutions, and transportation agencies that require accuracy and speed.
How it's Used
Bebot, a best-in-class AI chatbot, can be adapted for any application or purpose.
Information
Desks
Customer
Support
Tourist
Information
Disaster
Response
Benefit
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Reduced Workload
Increased Satisfaction
Increased Sales
About Bebot
Bespoke’s conversational AI chatbot combines the latest advances in artificial intelligence, deep neural networks, and machine learning to create personalized, conversational engagements across all digital channels.
Equipped with high-performance
AI engine
Unlike similar services from other companies, Bebot's superior natural language processing technology allows it to extract words from even long sentences and understand their meaning before responding appropriately - creating a truly conversational experience for users.
Right there when you need it with no hassle for the user
Chatbots can be implemented on any website in just 5 minutes. Since it is browser-based, users do not need to install any specific application to use it, so they are able to start using Bebot to answer their questions and solve problems for them straight away.
Let us help you build the perfect FAQ database to get you started
The most difficult part of implementing a chatbot is creating the best possible scenario, and with Bebot, we even create the FAQs so you can implement the chatbot exactly the way you envisioned. Want have your Bebot respond to customers in different languages? No problem—our native writers are on hand to localize all your content.
International language
support
Chat is initiated in multiple languages according to the language setting of the user's browser. This multilingual support, which can be used by travelers from all over the world in their native language, is one of Bebot's main strengths.
Manned operators monitor
errors in real time
We always have a manned operator behind the scenes supporting our chatbots 24 hours a day, 365 days a year. The operator monitors all interactions between users and the chatbot in real time, spotting and tagging any errors or out-of-focus items that the AI could not answer, and updating them when the AI relearns. This is one of Bebot's key features that other chatbots do not have, and is what elevates Bebot above the competition.
Why Choose Bebot?
Power your customer conversations with our best-in-class Natural Language Understanding that outshines all competitors in accuracy & performance.
Specialized in chatbot development
We have assembled a team of world-class developers to develop all of our proprietary AI engines in-house. We also strive daily to improve the accuracy of our chatbots by providing initial design and operational support.
Comprehensive support services
We provide basic services such as time-consuming FAQ creation, multilingual registration, and periodic improvement of response accuracy at the time of introduction. This allows the person in charge to achieve smooth introduction and operation with less workload.
Loved by users, trusted by government
Due to the high accuracy of the responses and the high level of user satisfaction, the system is in used by governmental organizations in Japan. Members of our team also play an important role in Japan's digital transformation initiatives, working closely with the Prime Minister of Japan.
Case Studies
竹富町における「BEBOT」活用例
非接触・非対面による遠隔型の行政窓口サービス提供
大小16の島からなる沖縄県竹富町では、役場への来庁には船舶での移動が欠かせず、町民が新型コロナウイルスに感染するリスクがあった。
もっと見る →ニセコにおける「BEBOT」活用例
雪質やリフト情報をリアルタイムで提供し外国人観光客の満足度を高めたい
一般社団法人ニセコプロモーションボードは2007年の創設以来、ニセコ地域を国際的な通年・滞在型リゾートへと成長させ来訪者数・宿泊者数を拡大することを目標に、地域内の各事業と共同でエリアプロモーション活動を担っている組織です。
もっと見る →ウィーン国際空港における「BEBOT」活用例
頻度高く変わる情報の リアルタイムでの提供
コロナウィルスの感染拡大中、刻々と変わる情報の多言語での提供に苦戦。特にウェブサイトの更新が追いつかず。
もっと見る →Pricing
Bebot usage fees consist of an initial fee and a monthly fee, which vary depending on the number of languages used and whether or not there is a need to integrate with third party systems. For a detailed estimate, get in touch.
News
Media：An interview with Akemi Tsunagawa, CEO, was featured in MIZU Management on April 2023.
In an article introducing the company as "the standard-bearer of the multilingual AI chatbot business," the company discusses its current business vision and future outlook, which aims to "create a better society by solving the world's prevalent communication problems."
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Bebot Launches Support for Kakegawa City
Bespoke launched Bebot, an AI chatbot, for Kakegawa City (Shizuoka Prefecture) as a life support service, with Fuso Dentsu Inc. The service will answer various inquiries from foreign residents 24/7 with automatic response by AI.
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Bespoke and AI chatbot "Bebot" are featured in the Digital Agency's "Disaster Prevention DX Service Map".
Japanese government, Digital agency picked up our service on its official site. Disaster prevention DX catalog where local governments can refer to when they want to subscribe to disaster prevention service.
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