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Bespoke Inc., Executive Assistant

Tokyo, Japan
Employment Type
Depends on Experience

Bespoke Inc., is building chat bots and other resources for travelers as well as Japanese businesses that want to attract and support more overseas visitors to Japan.

Bespoke is looking for an experienced Executive Assistant to support the CEO and the leadership team. The Executive Assistant will provide a high level of administrative support, anticipating and executing on the needs of the leadership team. The Executive Assistant functions as an extension of the CEO by anticipating needs and proactively addressing issues with an emphasis on sound judgment, initiative and confidentiality, with appropriate but minimal direction. This position facilitates efficient execution of the CEO’s activities by vetting internal and external requests, working closely with leadership team members, managing internal and external correspondences, taking the lead in briefing preparation, and managing special events.


  • Be a strategic partner, and handle calendar including adding, canceling and editing meeting requests, as well as ensuring timing and logistical details are in place
  • Plan and coordinate external facing meetings, which may include cross functional teams and outside vendors
  • Provide coordination support to staff meetings and town halls including organization and development of presentations
  • Greet and assist external visitors
  • Assist in office planning, seating and space management when necessary
  • Review, proofread, and format internal and external communication to ensure accuracy, consistency and completeness.
  • Attend staff meetings, take notes and follow-up on outstanding agenda items
  • Maintain project list and timelines for business unit’s key initiative
  • Identify issues for escalation and keep in constant communication with others to ensure exec is well informed.
  • Provide total travel coordination including air and ground transportation, hotel reservations, visas and other travel documentation for extensive global travel
  • Provide Expense Management including compiling receipts to file expense reports and track reimbursement status
  • Plan and coordinate team all-hands meetings, internal events, off-sites, and all logistical and budget requirements related to the above
  • Partner with internal and external partners to resolve any logistical issues and assist in every way possible to ensure tasks are completed
  • Available and responsive to the global nature of the business


  • BA / BS degree or equivalent work experience
  • 5+ years of senior team level support experience
  • Strong attention to detail
  • Strong communication skills and ability to interact with internal and external partners
  • Work well under pressure in a rapidly changing environment
  • Fantastic organizational skills and great follow through on tasks
  • Experience as a problem solver at heart with a genuine interest in learning by helping
  • Sound judgement regarding confidential information, Ability to exercise sensitivity, discretion, judgment, tact and diplomacy given that information handled may be confidential and complex in nature
  • Superior computer skills (MS Office Suite & Google Suite, required; Workday experience a plus); ability to gather data, compile information, and prepare reports within Excel
  • Flexible with working hours
  • Legally able to be employed in Japan

Working Hours

  • Monday to Friday (hours may vary, as we don’t adhere to set office hours)

Office Location

- 1 minute from Shibuya Station

Who we are

We’re a Japanese travel company providing concierge services on behalf of local hotels and businesses to tourists that don’t speak the local language. When a hotel or business doesn’t have enough English speaking staff they give their international customers access to our chat bot, named “Bebot”. Through our chat bot we help tourists to find the best places in Japan. Great Ramen? Local bars? Secret art galleries? You name it. You can count on Bebot to always be there to help.

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