Bespoke Inc.
We help travelers find truly local experiences in Japan
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Terms of Use

How It Works

LEVART is an online platform to allows local members to offer local experiences such as exploring neighborhoods with locals, cultural activities, sightseeing, helping with travel related small requests and much more for LEVART travelers who are traveling to their city. When travelers and local members make or accept a booking through LEVART, they are agreeing only with each other. LEVART is a platform that connects local members to travelers, and is not a party to any transactions between local members and travelers. Your use of LEVART is subject to these terms of Use (terms). You’ve also still bound by the Bespoke Inc. Terms of Service and Privacy Policy.

Eligibility

LEVART is currently only available to selected cities. You can only use LEVART if you are at least 18 years old. To participate in experiences involving alcoholic beverages in Japan, you must be over 20 years of age. Please make sure you comply with your local laws. You alone are responsible for complying with all laws that may apply to your experience. If you are a local member, make sure you read, understand and comply with all laws that may apply to your activities. Many cities and countries require people to obtain a license before preparing food for sale, driving travelers, or providing accommodations. By using LEVART, you present and warrant us that you understand and comply with all laws that apply to the activities and help you’re offering to travelers. While we don’t give legal advice, we provide some non-exhaustive links below that may help experience local members get started in understanding and complying with laws that may apply to their activity.

Financial Terms

For now, no service fees apply to LEVART, but we may in the future start charging service fees at our sole discretion. If and when we start charging service fees for LEVART, we’ll inform you in advance by updating these terms. When travelers and local members make or accept arrangements through LEVART, they are contracting only with each other, and LEVART or Bespoke Inc. is not a party to that transaction. LEVART local members agree, however, that Bespoke Inc. will be the payment collection agent for the limited purpose of accepting payments from LEVART travelers on their behalf once the payment system is installed.

No Endorsements

We do not endorse any local activities, travel help or experiences local members offer. We do not guarantee or control the quality, safety, suitability, or usefulness of any experience nor the conduct of any LEVART members. You alone are responsible for deciding whether to offer or book an experience, and you do so at your own risk.

User Conduct

We expect local members and travelers to agree to certain terms of conduct. By using LEVART, you agree to:

  • always provide accurate information to other members of LEVART community.
  • fully educate and inform your travelers about anything they may need to know to participate in your experience.
  • not violate any local, state, national, or other law or regulation, or any order of a court.
  • not violate or infringe anyone else’s rights or otherwise cause harm to anyone.
  • not breach any agreement you may have with any third party.
  • not list personal information such as phone number or ID for SNS accounts on your public profile because your safety is our primary concern.

If you use LEVART in a way that we think may be inappropriate, offensive or otherwise violates these terms, we have every right to suspend your use of LEVART, and may take appropriate legal action as a result.

Disclaimers

If you decide to use LEVART, you do so at your sole risk. LEVART is provided as is, without warranty of any kind, either expressed or implied. without limiting the foregoing, LEVART explicitly disclaims any warranties of explicitly disclaims any warranties of merchantability, fitness for a particular purpose, quiet enjoyment or non-infringement, and any warranties arising out of course of dealing or usage of trade, to the fullest extent permitted by applicable law. you are solely responsible for all of your communications and interactions through LEVART. you understand that LEVART does not make any attempt to verify the statements of users of the feature and has no obligation to review any experience listings or experiences. LEVART makes no representations or warranties as to the conduct of users or of quality and safety of experiences. Notwithstanding LEVART’s appointment as the collection agent of the third party service provider for the limited purpose of accepting payments from travelers on behalf of local members, LEVART explicitly disclaims all liability for any act or omission of any guest, host, or related to any experience or experience listing.

Limitation of Liability

You agree that to the maximum extent permitted by law, the entire risk arising out of your access to and use of LEVART remains with you. To the fullest extent permitted by applicable law, LEVART will not be liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer or mobile device damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with these terms, from the use of or inability to use LEVART, your use of the experiences or posting of experience listings, any communications, interactions or meetings with other users of LEVART, or other persons with whom you communicate or interact as a result of your use of LEVART, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not LEVART has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose.

Indemnification

You agree to release, defend, indemnify, and hold LEVART and its affiliates and subsidiaries, and their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of LEVART, your violation of these terms, or your listing or booking of an experience with other LEVART members through LEVART platform.

Severability

If any provision in these terms are held to be invalid, void, or unenforceable, such provision (or the part of it that is making it invalid, void or unenforceable) will be struck and not affect the validity of and enforceability of the remaining provisions.

Updates to the Terms

LEVART can update these terms at any time without prior notice. If we modify these terms, we will post the modification on the LEVART website, applications, or services, which are effective upon posting. By continuing to access or use LEVART after we have posted a modification, you are indicating that you agree to be bound by the updated terms. If the modified terms are not acceptable to you, your only recourse is to stop using LEVART.

Data & AI Driven Services For Travel

We created Levart as a way to collect amazing recommendations to help visitors find truly local experiences from local people around Japan.
Our enthusiastic English speaking members share their hidden gems (ANABA) in Japan with travelers from all over the world. Travelers can plan their trip by exploring our ANABA to make the most of their time in Japan. Whatever your interests may be, Levart will connect you with locals to create an unforgettable journey. ANABA is a Japanese word meaning 'well-kept secret' and could be a great little restaurant, sightseeing place or once-in-a-lifetime experience.

Bebot is our AI powered chat concierge with the heart of a local, powered by all the recommendations that the Levart community has created.
Bebot is capable of almost anything a hotel concierge would do for hotel guests. With on the go support, travelers will have the opportunity to be spontaneous, discover new places, and most importantly experience their time in Japan to the fullest, both in and out of the hotel. Bebot learns personal preferences and suggests recommendations tailored specifically to each traveler from restaurant recommendations to activity booking to simple directions.

As Featured In

About Bespoke

Founded in 2015 and based in Tokyo, Bespoke Inc. is focused on providing services to travelers and local businesses. We strive to provide people with authentic cultural experiences that cannot be achieved through following a guidebook or joining large tours. We aim to assist travelers by consolidating the best of what Japan has to offer and allowing those resources to be easily accessible.

Jobs at Bespoke

Chatbot Developer

We’re looking for developers to join our chat bot team to help us create a flexible chat bot in Ruby that integrates with many different messaging systems and data sources

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Infrastructure Developer/Engineer

We’re looking for engineers and developers to join our devops team to architect, automate, and manage our infrastructure using Docker, Ansible, and AWS.

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Marketing Intern

We're looking for marketing interns to join our marketing team to increase traffic. The team is also responsible for building a website that helps travelers find truly local experiences on their own, with other travelers, or with locals that want to share their favorite parts of Japan.

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Web Application Developer

We’re looking for full stack developers to join our web application team to help create a Node.js and React based information and analytics platform that will provide hotels and businesses with insight into their customers visiting from overseas.

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The Bespoke Team

Akemi Tsunagawa

CEO

Caleb Crane

CTO

Romary Dupuis

Senior Architect

Contact Us